For Tenants
Find a home you'll love in South Wales
Quality homes, honest service and real support throughout your tenancy — renting the way it should be.
500+
Homes let each year
7 days
Average time to move-in
4.9★
Tenant satisfaction
Renting with us
A better renting experience
We look after tenants properly — because happy tenants make happy tenancies.
Homes we'd happily live in ourselves.
Every property is inspected before it goes live. If it's on our books, it's warm, safe and properly presented.
You're a person, not a reference number.
Honest answers, plain English and genuine respect — from your first enquiry to the day you hand back the keys.
When something breaks, it gets fixed.
Report a repair by phone, email or WhatsApp and a trusted local contractor is on the way — urgent issues are dealt with the same day.
Your deposit is safe from day one.
Every deposit is registered with the Deposit Protection Service within days, and you receive the certificate as proof.
The right home found for you, not sold to you.
Tell us your budget, area and must-haves — we'll match you to suitable homes as they come to market, often before they're advertised.
Move-in day the way it should feel.
Clear paperwork, a proper inventory and a real handover — so your first evening in your new home feels like exactly that.
How it works
Your journey to a new home
- 1
Register with us
Tell us your budget, preferred areas and move-in date — we'll keep you posted on new homes.
- 2
View your shortlist
Accompanied viewings at times that suit you, with honest answers about every property.
- 3
Reference & reserve
Straightforward referencing with clear communication about exactly what's needed.
- 4
Collect your keys
Sign your agreement, complete the inventory and move into your new home.
FAQs
Tenant questions, answered
You'll need photo ID, proof of address, and to pass referencing — which covers credit history, affordability and a previous landlord reference where applicable. We'll guide you through each step.
Yes. All deposits are registered with a government-approved deposit protection scheme within the required timeframe, and you'll receive the certificate as proof.
For managed properties, simply call or email our team and we'll coordinate the repair with approved contractors. Urgent issues are prioritised same-day.
Many of our landlords consider pets. Let us know when you register and we'll flag pet-friendly homes for you.
Tenant reviews
What our tenants say
Real reviews from real renters across South Wales.
4.9 / 5 · Google Reviews
“As first-time renters we were nervous, but the team guided us through everything. Genuinely personal service.”
Dylan & Megan
Tenants, Cardiff
“Reported a boiler issue on a Saturday — sorted by Monday morning. The best rental experience we've ever had.”
Priya S.
Tenant, Penarth
“Straightforward referencing, no jargon, and a warm welcome on move-in day. Would recommend to any renter.”
James & Lucy
Tenants, Swansea
Regulated · Insured · Accredited
Renting with real protection
Client Money Protect
Membership no. CMP009722 — valid until 27/02/2027
Deposit Protection Service
All deposits registered with the DPS
Rent Smart Wales
Fully licensed & registered
The Property Ombudsman
Independent redress scheme member
Rightmove · Zoopla · OnTheMarket
Advertised on the UK's leading portals
Google Reviews
4.9 average from verified clients
Every landlord and tenant is protected by the full weight of UK lettings regulation — always.
Get Started
Looking for your next home?
Register with our team today and be first in line for new South Wales homes.